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Reset E-Signature Password in SureFire

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📊 Step-by-Step Guide

Step 1: Preparation

Ensuring a clean state for the reset process.

1. Clear your browser history.
2. Log into SureFire as an Admin user.

Step 2: Access e-Signature Settings

Navigate to the document center home.

1. Go to the Tools menu.
2. Select e-Signature and then click e-Signature Document Center Home.
3. Select the specific account you wish to manage.
4. Click Next. (Verify the correct account is displaying before proceeding).

Step 3: Initiate Password Recovery

Request a reset link from the system.

1. Under the Signature Password field, click the forgot password link.
2. Verify your username is correct, then click Continue for new Password/Pin.
3. Click Continue on the Credential Recovery window.
4. Click Close this Window on the Email Authorization window.
5. Close your browser.

Step 4: Finalize Reset via Email

Complete the process using the secure link sent to your inbox.

1. Open your email and find the e-Signature Password Recovery Authorization message.
2. Click the password reset link provided in the email.
⚠️ Note: The reset link is only valid for 15 minutes.
3. Click Continue for new Password/Pin.
4. Enter and confirm your new password.
5. Click Continue. A success message will display.
6. Close your browser.

Tags: install,setup