Support Center

Our Support number is: 1-800-516-9442

Prior Year Tax Software Versions

📚 What This Guide Covers

This guide explains the available options for accessing and installing prior year versions of the tax software.

Archive License - Paid option with pre-installed modules and testing
Manual Download - Free option for manual installation

🔍 Option 1: Archive License ($249)

The Archive license includes all software years back to 2008 with all states and updates pre-loaded and tested on Windows 10.

Benefits

Pre-installed modules for all years back to 2008
Includes all states and updates
Verified to work on Windows 10

💡 How to Order: Contact our sales department and request the "Archive Prior Year software" option. Note that support for this version is limited due to OS restrictions.

🔍 Option 2: Manual Download (Free)

You can access prior year software at no cost by manually downloading the necessary files from the support website.

Download Instructions

Log in to your account at http://support.taxwise.com.
Go to Download > Taxwise Software.
Download updates under Download > Program Updates AND Download > Module Updates.

⚠️ Support Note: We do not provide any technical support for manually downloaded versions of the software.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket

Tags: install,setup