This Program is being updated. Please exit immediately and reenter after the update has been applied.
🔍 This Program is being updated. Please exit immediately and reenter after the update has been applied.
If you are getting a message that says "This Program is being updated. Please exit immediately and reenter after the update has been applied."
⚠️ Before You Begin
Please follow the steps below to clear the update files so you can reopen the program and redownload the updates.
📊 Step-by-Step Guide
Step 1: Open the UTS18 folder
Use this when you need to locate the update files.
To fix this issue simply go into the UTS18 folder.
Step 2: Delete the mutex.dat and update.dat files
Use this when you need to remove the files that are preventing the update from completing.
Once in the folder find the files labeled mutex.dat and update.dat and delete them.
Step 3: Reopen the program and redownload updates
Use this when you need to trigger the update process again.
Once deleted you can open the program and redownload the updates.
✅ Success!
You should now be able to open the program and redownload the updates.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install,setup
Support Center