Image Description Support Center

Our Support number is: 1-800-516-9442
<- Back to Main Page

IRS Business Rule R0000-571-01


🔍 IRS Business Rule R0000-571-01

This guide explains what to do when your return is rejected due to IRS Business Rule R0000-571-01.

⚠️ Before You Begin

You will need the rejected dependent’s Social Security number and access to the Social Security Card information to verify the number matches exactly.

📊 Step-by-Step Guide

Step 1: Verify the dependent’s Social Security number

Use this when you need to confirm the reject reason is accurate.

Verify the rejected dependent's social security number with the Social Security Card. If the information matches exactly, continue to the next step.

Step 2: Remove the dependent to e-file

Use this when the Social Security number matches exactly.

If the information matches exactly, the taxpayer must remove the dependent to be eligible to electronically file the return.

Step 3: If you believe the reject is in error, choose the paper option

Use this when you think the IRS reject is incorrect.

If the taxpayer believes the reject is in error they can leave the rejected dependent listed on the return and mail a paper return.

Step 4: Correct Social Security Administration records (if needed)

Use this when the dependent’s records may need correction.

The taxpayer can also contact the Social Security Administration at 1-800-772-1213 to correct the Social Security Administration records.

Step 5: Allow time for IRS e-File database updates

Use this to plan for when the change will be reflected.

This process takes approximately two weeks for the information to be updated in the IRS e-File database.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: reject,federal