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SBTPG rejection 01770

🔍 SBTPG rejection 01770

Every EFIN owner must complete compliance training with Santa Barbara prior to getting your Refund Transfer approvals. If you have not yet done so, follow the steps below.

⚠️ Before You Begin

You will need:

  • Access to SBTPG’s website
  • Your EFIN
  • The password (the ERO’s PIN)

📊 Step-by-Step Guide

Step 1: Complete compliance training with Santa Barbara

Use this when you need to complete required compliance training before approvals.

  1. Go to SBTPG’s Web site: www.sbtpg.com
  2. Click Compliance Training 2013 at the right.
  3. Select Tax Preparer or an Employee as appropriate.
  4. The tax preparer must type the EFIN and password (which is the ERO’s PIN).
  5. Click Start Training to begin the training process.

Step 2: Fix any rejected returns

Use this after you have completed the training to resolve rejection code 01770.

  1. On the Bank menu, select Maintenance/Setup.
  2. Click Fix Rejected Bank Apps.
  3. Select the rejected returns, and then click OK on each screen.

Note: There is no other action required other than clicking OK for rejection code 01770 after you have completed compliance training.

✅ Success!

After you complete compliance training and click OK for each rejected return (rejection code 01770), your rejected returns should be fixed.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



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