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IRS rejections IND-031 and IND-032 (MeF)


🔍 IRS rejections IND-031 and IND-032 (MeF)

This rejection occurs when the IRS is unable to verify the primary taxpayer's or spouse's prior-year PIN, electronic filing PIN, or prior-year AGI.

⚠️ Before You Begin

To correct the IRS rejections, you will need to verify the following information:

  • Taxpayer prior-year PIN
  • Taxpayer electronic filing PIN
  • Taxpayer prior-year AGI
  • Spouse prior-year PIN
  • Spouse electronic filing PIN
  • Spouse prior-year AGI

📊 Step-by-Step Guide

Step 1: Verify the PINs and prior-year AGI

Use this when you need to ensure the IRS can verify the information it received.

Verify that the taxpayer and spouse's prior-year PIN, electronic filing PIN, and prior-year AGI are correct.

Step 2: Consider using the Practitioner PIN method (optional)

Use this when you want to avoid entering the prior-year PIN/AGI information.

You can also choose the Practitioner PIN method. This method does not require any of this information. 

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: reject,federal