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IRS Business Rule R0000-902


🔍 IRS Business Rule R0000-902

This guide explains what to do when you need to verify the Primary Taxpayer Identification Number.

⚠️ Before You Begin

Have the taxpayer’s identification available so you can compare it exactly.

  • Actual Social Security Card or ITIN card

📊 Step-by-Step Guide

Step 1: Verify the Primary Taxpayer Identification Number

Use this when you need to confirm the taxpayer’s ID matches the official card.

Verify the Primary Taxpayer Identification Number against the actual Social Security Card or ITIN card.

Step 2: If the information matches exactly

Use this when the entered details are correct.

If the information entered matches exactly, the taxpayer needs to contact the IRS at 1-800-829-1040 for additional instructions. 

Step 3: If the information does not match

Use this when the entered details are incorrect.

If the information entered is not correct, re-enter the information and re-submit the e-File.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: reject,federal