Support CenterIRS reject code IND-031-01
🔍 IRS Reject Code: IND-031-01
If you receive the following reject code: "Primary Prior year PIN or Primary Electronic filing PIN or Primary prior year AGI amount in the return header must match the e-file database."
⚠️ Before You Begin
You will want to double check that the PIN's and AGI are correct.
📊 Step-by-Step Guide
Step 1: Verify the PINs and AGI
Use this when you need to confirm the information in your return header matches what the IRS expects.
You will want to double check that the PIN's and AGI are correct.
Step 2: If the information is correct, contact the IRS
Use this when you have already verified the details but the reject code still appears.
If the information is verified with prior year's tax return and is still getting rejected, you will want to contact the IRS to see what information is not corresponding with the e-file database.
❌ Common Errors
This reject code indicates that the Primary prior year PIN, Primary Electronic filing PIN, or Primary prior year AGI amount in the return header does not match the IRS e-file database.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,federal