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Tags: reject,federal
EFC rejection 71
🔍 EFC rejection 71
This can occur when Versicom Toll-Free Tax Infoline PLUS (TFTI+) was chosen on the tax return, but you have not purchased this service.
To correct this error, remove the TFTI+ option from the return, or purchase this service before transmitting the e-file.
📊 Step-by-Step Guide
Step 1: Check whether TFTI+ was selected
Use this when you need to confirm why the e-file was rejected.
Verify whether the Versicom Toll-Free Tax Infoline PLUS (TFTI+) option was selected on the tax return.
Step 2: Fix the mismatch
Use this to resolve the rejection.
- Remove the TFTI+ option from the return if you did not purchase the service.
- Or purchase the service before transmitting the e-file if you want to keep the TFTI+ option selected.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,federal