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Unable to edit Master Template


🔍 Unable to edit Master Template

You cannot edit or delete a template in either production or training that was sent by another location.

You can create a new template based on the Master Template.

Detailed instructions for creating or modifying templates can be found by clicking the Training Sessions 

⚠️ Before You Begin

This limitation applies when the template was sent by another location.

📊 What You Can Do Instead

Step 1: Create a new template

Create a new template based on the Master Template, since you cannot edit or delete the original.

Step 2: Follow the template instructions

Detailed instructions for creating or modifying templates can be found by clicking the Training Sessions 

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: web,setup