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No available printers when configuring printer for Online Check Printing in Internet Explorer.
🔍 No available printers when configuring printer for Online Check Printing in Internet Explorer
If you still cannot see your printer, you may need to delete some *.dll files.
⚠️ Before You Begin
To delete these files:
📊 Step-by-Step Guide
Step 1: Open Windows Explorer
Use this when you need to access the Downloaded Program Files folder.
- Internet Explorer windows.
- Right-click the Windows Start button (or Windows logo in the bottom left corner), and then click Explore or Open Windows Explorer.
Step 2: Delete the required DLL files
Use this when you need to remove the DLL files that may prevent your printer from appearing.
- Navigate to the C:\Windows\Downloaded Program Files folder.
- Right-click the checkrndererobject.dll file, and then click Delete.
- Click Yes to confirm the deletion.
- Repeat steps 4 and 5 for the printer information.dll file.
✅ Next Steps
Once these files are deleted, open Internet Explorer, return to the OCP Web page and reinstall the ActiveX controls when prompted.
📝 Note
If you do not see the yellow information bar, pressing ALT+N puts the focus on this bar.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: web,setup,bank