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Tags: install,setup
[2017] How to reset admin password
📚 What This Guide Covers
This guide provides steps for resetting the Admin password in the 2017 SureFire software if your account is locked or you have forgotten your password.
- Triggering Reset - How to access the reset prompt in the software
- Gathering Info - Where to find your reset credentials on the SureFire website
- Resetting - Entering information and setting a new password
⚠️ Before You Begin
- You will need your SureFire website login credentials to retrieve reset information.
- Ensure you are working in the 2017 version of the software.
📊 Step-by-Step Guide
Step 1: Trigger Reset Prompt
Login with incorrect information 4 times. On the 5th attempt, you will see a prompt. Click "Yes" to proceed.
Step 2: Access Reset Screen
The Admin password reset screen will appear.
Step 3: Log in to Website
If you don't have the required reset info, log in to the SureFire website.
Step 4: Find Reset Credentials
Locate your reset information on the main Dashboard of the website.
Step 5: Enter Info and Reset
Type the information into the software's password reset screen and hit Enter.
Step 6: Set New Password
Go back to the main screen, login without a password, and follow the prompt to set your new password.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install,setup