Support Center990 Module is Not Installed
🔍 990 Module is Not Installed
When you go to start a 990 return, you may be met with a message that states that the module is not installed for that package.
If you have purchased the business add-on for our software, and still receive this error, please give our support team a call at 800-516-9442. You may also utilize our online chat feature.
📊 Step-by-Step Guide
Step 1: Start Your 990 Return
Use this when you see a message that the 990 module is not installed for your package.
When you go to start a 990 return, you may be met with a message that states that the module is not installed for that package.
Step 2: Confirm You Purchased the Business Add-On
Use this to verify the add-on you expected to be available.
If you have purchased the business add-on for our software, and still receive this error, continue to the next step.
Step 3: Contact Support
Use this when the module still shows as not installed after purchasing the add-on.
Please give our support team a call at 800-516-9442. You may also utilize our online chat feature.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: federal,form