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State forms not calculated properly


📚 What This Guide Covers

This guide explains why state forms may not be calculated properly and where to get line-by-line help.

⚠️ Before You Begin

You may need to confirm state abbreviations and review related entries on the federal form.

📊 Step-by-Step Guide

Step 1: Check the lines on the state form

This may be due to the entries on certain lines of the state form.

Step 2: Check the linked Federal return

The issue may also be caused by the linked Federal form.

Step 3: Open state help for exact instructions

To see what to enter, open a state form and press F1. This will tell you exactly how to enter items on the Federal return so they carry properly to the state return. Make sure state abbreviations are correct on the Main Info sheet as well as W-2/1099 and other forms, and make sure the asterisk boxes next to the state abbreviations are used properly.

❌ Common Errors

If the calculated values still look incorrect after verifying the entries, re-check the relevant state and federal lines using the F1 help guidance.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: install,state,form