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IRS address on client letter is blank


📚 What This Guide Covers

This guide explains why the IRS address on the client letter may be blank, and how to fix it.

  • Mark the return correctly so the address prints.
  • Confirm the MAIN INFO setting for the correct output.

⚠️ Before You Begin

Open the MAIN INFO form for your return.

📊 Step-by-Step Guide

Step 1: Set the return to PAPER

The IRS addresses on the client letter will not print unless you mark the return as PAPER on the MAIN INFO form.

Step 2: Re-check client letter output

If the return is marked EFILE or BANK (or anything else), the address will not print as part of the client letter unless the return has a balance due.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: federal,form