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Window is Dragged off screen, or Return List / Package List isn't showing

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We always advise not to drag the program to a different monitor.  

To Resolve:

1. Right-click the 2021 Icon
2. Click on OPEN FILE LOCATION
3. Look for a file called SETUP.0 or SETUP.100 or any variations of this type of file..  it will start with SETUP.X and X being a number
4. Delete these file(s)
5. Reopen the program
   1. If you get the SETUP ASSISTANT WINDOW to popup then do following:
   2. Login under the ADMIN username
   3. Tools > Utility/Setup
   4. Setup > Setup Assistant
   5. Type in EFIN number then reg code will populate then hit REGISTER SOFTWARE, then SAVE AND CLOSE and reopen program.

Tags: install,desktop