Support Centere-file Rejection: AL40-935 - 'If Driver's License State Code equals "AL"" then the ID number must be exactly 7 digits"".... in a 1040 return using SureFire."
🔍 e-file Rejection: AL40-935
Rejection message: 'If Driver's License State Code equals "AL"" then the ID number must be exactly 7 digits in length (Primary) or State Identification cannot be greater than 8 digits in length. '
⚠️ Before You Begin
To clear this rejection, you will need to review the identity information on the return and make sure the ID number length matches the requirement for Alabama (AL).
📊 Step-by-Step Guide
Step 1: Open the Main Information Sheet
Use this when you need to locate the identity details on the return.
Go to the Main Information Sheet.
Step 2: Go to Identity Verification
Use this when you need to edit the Driver's License / ID fields that are causing the rejection.
Go to the Identity Verification section.
Step 3: Review the Driver's License information
Use this to ensure the ID number length matches the e-file requirement for AL.
In the Driver's license
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,state