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e-file rejection: "Reject Code 760-004 - Federal Form 1040"


🔍 e-file Rejection: "Reject Code 760-004 - Federal Form 1040"

This guide explains how to resolve this e-file rejection.

⚠️ Before You Begin

Make sure you are working in the client return where the rejection occurred.

📊 Step-by-Step Resolution

Step 1: Open the correct form

Use this when you need to navigate to the payment section for the return.

Go to the Form ACH 1040/ES (Balance Due).

Step 2: Clear the requested payment date

Use this when the rejection is related to the requested payment date entry.

In the ForEstimated Tax Payment section, remove the date from the Requested payment date entry field.

Step 3: Save the return

Use this to ensure your changes are saved before re-filing.

Click File, then Save Return.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: reject,federal