Support CenterReject "OHCOM-028 and OHCOM-036"" in SureFire"
🔍 Reject "OHCOM-028 and OHCOM-036" in SureFire
This article explains what these rejection codes mean and what you need to do to correct and retransmit your Form W-2 information.
⚠️ Before You Begin
Make sure you have access to the W-2 forms you submitted so you can review the state and local wage details that were rejected.
❌ Rejection Details
OHCOM-028
On one or more of your W-2 forms, you claimed state income tax withholding but did not provide the state abbreviation, the Employer's state ID number and/or the state wages. Please correct and retransmit.
OHCOM-036
You provided Local wages or Local income tax amount but did not provide the state name and / or the locality name. Please correct and retransmit.
📊 Step-by-Step Guide
Step 1: Review each Form W-2
Use this when you need to ensure the rejection causes are fixed before retransmitting.
For each Form W-2, ensure each one has the proper EIN, state listed, wages, or local wages.
Step 2: Correct missing state/local details
Use this to address the specific missing fields that triggered the rejection codes.
- For OHCOM-028: Confirm the state abbreviation, the Employer's state ID number, and the state wages are provided when state income tax withholding is claimed.
- For OHCOM-036: Confirm the state name and the locality name are provided when local wages or local income tax amount are provided.
✅ Success!
Once each Form W-2 includes the proper EIN, state listed, wages, or local wages (and the required state/local details for the rejection codes), you can correct and retransmit.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,federal