[2011] "(365) XXX-XX-XXXX is not in valid..." when entering an ITIN
📚 What This Guide Covers
This guide explains what to do when you see an error about a valid ITIN range.
⚠️ Before You Begin
You will need access to Sure-Fire software for the ITIN range update.
📊 Step-by-Step Guide
Step 1: Know the effective date
An update to the range of valid ITINs became effective on April 2011.
Step 2: Use the correct filing method for the prior tax year
For the tax year 2010, affected taxpayers must file a paper return.
Step 3: Ensure Sure-Fire reflects the new ITIN range
For the tax year 2011 returns, your Sure-Fire software will be updated to reflect the new ITIN range.
Step 4: Review IRS information
For more information, see the General ITIN Information page on the IRS Web site:
https://www.irs.gov/individuals/international-taxpayers/general-itin-information
❌ Common Errors
If the ITIN range update is not applied, you may continue seeing validation problems. Confirm your software is updated.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
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