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Black lines appear on documents when printing to PDF.

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🧩 Acrobat DC Users

If you have installed the Windows 10 Anniversary Update (Windows 10 1709 update), follow the instructions from Adobe regarding this issue:

https://helpx.adobe.com/acrobat/kb/reader-dc-prints-streaks-after-upgrade-Win10-anniversary-update.html.

🧩 PaperlessPLUS Users

PaperlessPLUS requires Adobe Reader version 10 (Adobe Reader X). Updating to Adobe DC usually interrupts the normal functionality of PaperlessPLUS. Instead of updating, you can uninstall and reinstall Adobe to resolve this issue.

📊 Step-by-Step Guide

Step 1: Open the Start menu

Click the Start button or press the Windows key on your keyboard.

Step 2: Find Add or Remove Programs

In the Search box, enter add or remove programs and then press Enter.

Step 3: Select Adobe Reader X

Select Adobe Reader X in the Apps Features list.

Step 4: Uninstall Adobe Reader X

Click Uninstall.

Step 5: Download the Adobe Reader X installer

Download the Adobe Reader X installer here:

https://goo.gl/FQSVrz.

Step 6: Reinstall Adobe Reader X

Run AdbeRdr1010_en_US.exe to reinstall Adobe Reader X.

Tags: install,setup