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IRS Business Rule IND-023-01

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📊 What This Means

This rejection indicates there is a mismatch between the Return Header PIN type and the presence of a Primary Signature PIN value.

Specifically, the IRS rule triggers when:

• PINTypeCd is set to "Self-Select Practitioner", and
• PrimarySignaturePIN is also populated (has a value)

⚠️ Before You Begin

📊 Step-by-Step Guide

Step 1: Confirm the Return Header PIN type

Check what the IRS is seeing in the Return Header.

Locate the PINTypeCd value in the Return Header and confirm whether it is set to "Self-Select Practitioner".

Step 2: Check whether PrimarySignaturePIN is populated

Verify whether a Primary Signature PIN value exists.

Find PrimarySignaturePIN and confirm whether it has a value.

Step 3: Resolve the mismatch causing IND-023-01

The IRS rule rejects the e-file when both conditions are true.

To address the rejection, ensure the return does not meet both conditions at the same time:

• If PINTypeCd is "Self-Select Practitioner", then PrimarySignaturePIN should not be set to a value.

Update the return so the IRS business rule is satisfied, then re-run the e-file process.

Tags: reject,federal