Support Centere-file Rejection: IND-031-03. "'PrimaryPriorYearPIN' or 'PrimaryPriorYearAGIAmt' in the Return Header must match the e-File database""... in a 1040 return using SureFire"
🔍 e-file Rejection: IND-031-03
"PrimaryPriorYearPIN" or "PrimaryPriorYearAGIAmt" in the Return Header must match the e-File database" ... in a 1040 return using SureFire
This article explains how to resolve this e-file rejection by updating the PIN method settings in SureFire.
⚠️ Before You Begin
Make sure you have access to the return in SureFire so you can update the e-file PIN method and the form selection.
📊 Step-by-Step Guide
Step 1: Open the Main Information Sheet
Use this when you need to update the return header settings.
Go to the Main Information Sheet.
Step 2: Select the Practitioner Pin method
Use this when you are using the Practitioner PIN method for e-filing.
Go to the Self-Select and Practitioner Pin(s) section, select the checkbox indicating you are using the Practitioner Pin method for e-filing this tax return.
Step 3: Confirm you are e-filing the 1040 using PINs
Use this when you need to ensure the correct form is selected for PIN e-filing.
In the section What form(s) are you e-filing using PINs?, select the checkbox for the income tax return.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,federal