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EIC is not calculating


🔍 What This Guide Covers

This helps you troubleshoot why the Earned Income Credit (EIC) is not calculating in Sure-Fire.

⚠️ Before You Begin

Have the child/dependent information you entered in your return available so you can verify the EIC worksheet inputs.

📊 Step-by-Step Guide

Step 1: Confirm the Main Info Sheet fields

Check whether the Main Info Sheet is completely filled out with the EIC box in the dependent information section marked with an X.

Also confirm the correct birth date is entered for the child and that the relationship is a qualified relationship (see the 1040 instructions).

Step 2: Review the questions at the top of the EIC worksheet

Read the questions at the top of the EIC worksheet.

Step 3: Check Questions 11–17

Check Questions 11-17. These questions calculate for you. The information on each question tells you if you can continue with the next question.

Step 4: If there are no qualifying children

If the taxpayer does not have qualifying children, make sure you correctly entered the birth date on the Main Info Sheet and that the taxpayer is over age 25, but under age 65.

Step 5: Verify Social Security numbers / ITINs

Does the taxpayer, spouse and/or qualifying children have valid Social Security numbers? If any of them have an ITIN, they do not qualify for EIC.

Step 6: Check the "No" box for EIC not calculating

Is the question at the top of the Schedule EIC Form marked "If the taxpayer seems to qualify for EIC, but does not, check here for \"No\"". If this box is marked "No", EIC will not calculate.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: federal,form