Support CenterE-file rejection: R0000-533-02-"If a Dependent's Date of Death has a value in the e-File database"
🔍 E-file Rejection: R0000-533-02
If a Dependent's Date of Death has a value in the e-File database
This guide explains what the rejection message means and what you can do to resolve it.
⚠️ What This Means (Problem)
Your client's Form 1040 e-file was rejected, citing the following:
If a Dependent's Date of Death has a value in the e-File database, then it must not be prior to 'TaxYr' in the Return Header.
📊 Step-by-Step Guide
Step 1: Verify the dependent information you entered
Use this when you need to confirm the data in the return is correct.
To correct the problem, verify that you have entered the information correctly.
Step 2: If the information is correct, confirm accuracy with SSA or IRS
Use this when the rejection persists even though your entry is correct.
If it is correct, we recommend calling the SSA or the IRS to determine whether the dependents' information listed in the Master File is accurate.
Step 3: Plan who will make the call
Use this when SSA requires the correct party to discuss the dependent details.
You may need to have your clients or a legal guardian present when making the call to the SSA, at 800-772-1213, or you may have the clients make the call themselves.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,federal