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ERROR ##160"Value has an incorrect size..."" when opening SureFire"


🔍 Error ##160: "Value has an incorrect size..." when opening SureFire

This guide will help you resolve the error ##160 that says "Value has an incorrect size..." when you try to open SureFire.

⚠️ Before You Begin

Please follow these steps carefully:

  • Close SureFire on all workstations before making any changes.
  • You will delete a file named ratstorage.dat.

📊 Step-by-Step Guide

Step 1: Close SureFire everywhere

Use this when you need to stop SureFire from accessing the data file.

Close SureFire on all workstations.

Step 2: Open the correct UTS folder

Use this to locate the correct year folder for your setup.

Navigate to UTSxx (where xx is the 2-digit year).

Step 3: Delete the ratstorage.dat file

Use this to remove the corrupted/incorrect-size storage file so SureFire can recreate it.

Delete ratstorage.dat.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: diagnostic,install,setup