Support Center
<- Back to Main Page
Tags: reject,state
e-file Rejection: California F540/NR/NRS/2EZ-170 "Taxpayer's Prior Year AGI does not match FTB Records"
🔍 e-file Rejection: California F540/NR/NRS/2EZ-170
Rejection Code / Message: "Taxpayer's Prior Year AGI does not match FTB Records"
Electronic Signature (PIN): Taxpayer's Prior Year AGI does not match FTB Records.
⚠️ Before You Begin
Make sure you have access to the taxpayer’s prior year information and the CA 540 return screen where the prior year AGI is entered.
📊 Step-by-Step Guide
Step 1: Go to the CA 540 page 5
Use this when you need to resolve the rejection by reviewing the prior year AGI entry.
On the CA 540 page 5, locate the "If electronically filing
❌ Common Errors
This rejection occurs when the taxpayer's Prior Year AGI entered on the return does not match the FTB Records.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,state