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e-file Rejections - IND-180 and IND-996 for a 1040 return in SureFire.

🔍 What This Guide Covers

This guide explains e-file rejections IND-180 and IND-996 for a 1040 return in SureFire.

  • IND-180 - Identity Protection PIN issues for the taxpayer or spouse
  • IND-996 - Identity Protection PIN issues for a dependent/qualifying person

⚠️ Before You Begin

Before you update anything in SureFire, make sure you have the correct Identity Protection PIN from the IRS correspondence (or know how to obtain it).

📊 Step-by-Step Guide

Step 1: Fix e-file reject IND-180 (Taxpayer or Spouse Identity Protection PIN)

E-file reject IND-180 is referring to the Taxpayer or Spouse Identity Protection PIN.

For do the following:

  1. Go to the Main Info form.
  2. Locate the Individual Filer Information section, verify the identity protection PIN entered.

For SureFire do the following:

  1. Go to the Main Info form.
  2. Locate the Identity Protection Pin section, verify the identity protection PIN entered.

Step 2: Fix e-file reject IND-996 (Dependent/Qualifying Person Identity Protection PIN)

E-file reject IND-996 is referring to the Dependent/Qualifying Person Identity Protection PIN.

For do the following:

  1. Go to the form 1040, select the Dependents tab.
  2. Verify the Dependent's identity protection PIN entered.

For SureFire do the following:

  1. Go to the Main Info form, locate the Dependents / Nondependents section.
  2. Verify the Dependent's identity protection PIN entered.

❌ Important Notes for PIN Errors

If a pin is entered incorrectly, remove it and enter the correct pin. If no PIN is entered, it means a PIN is required. Contact the IRS to obtain the PIN.

✅ Verify You Have the Correct IP PIN

The tax return has a value for the Identity Protection Personal Identification Number. Verify the number entered is the number on the IRS correspondence that was received by the taxpayer. The taxpayer is issued a new IP PIN each tax year.

If the taxpayer cannot locate the IP PIN, they can contact the IRS at 1-800-829-1040.

✅ Requesting an IP PIN (If Not Automatically Received)

Taxpayers who have had an IP PIN in the past, but have not received one automatically can request one at www.irs.gov/getanippin.

Note: Requests must be made after February 2nd.

✅ IP PIN Pilot Program (Avoid Identity Theft)

There is also a pilot program for taxpayers to opt into the IP PIN to avoid identity theft. This has been expanded to 3 states (FL, GA, DC). Taxpayers in these 3 states can go to www.irs.gov/getanippin and opt-in to the program.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: reject,federal
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