Support CenterUnable to convert the module US to correct binding when creating an e-file using SureFire
🔍 Unable to convert the module US to correct binding when creating an e-file using SureFire
This guide shows you how to resolve the error by uninstalling the module mentioned in the message, removing related files, and then reinstalling the module from the Solution Center.
⚠️ Before You Begin
Follow the steps below to correct the error. You will:
- Uninstall the module named in the error message
- Remove specific files from the SureFire mailbox folder
- Reinstall the module from the Solution Center
📊 Step-by-Step Guide
Step 1: Uninstall the module mentioned in the error
Use this when you need to remove the module that is causing the binding issue.
Click Tools Utilities/Setup Assistant.
Click Tools Uninstall Modules in the Utility window.
Select the module that is giving the error and click OK.
Click OK when the process is complete.
Step 2: Close SureFire
Use this to ensure the changes take effect before you remove mailbox files.
Close SureFire.
Step 3: Remove STU files from the mailbox folder
Use this when you need to clear files that start with STU in the SureFire mailbox directory.
Go to ?:\UTSxx\Mailbox and remove files that contain STU at the beginning of the filename.
Note: (? is the drive where SureFire is installed and xx is the 2-digit year of the software)
Step 4: Reinstall the module from the Solution Center
Use this to restore the correct module version after uninstalling and clearing the mailbox files.
Reinstall the module from the Solution Center.
✅ Success!
You have completed the steps to correct the error by uninstalling the problematic module, removing the STU files from the mailbox folder, and reinstalling the module from the Solution Center.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install,setup