CA reject code R0000-060
🔍 CA reject code R0000-060
To correct this rejection
⚠️ Before You Begin
Follow the steps below to correct the rejection.
📊 Step-by-Step Guide
Step 1: Un-install the CA module
Use this when you need to remove the CA module before reinstalling it.
Un-install the CA module (both the Individual and Business if applicable).
Step 2: Close SureFire
Use this when you need to fully exit the software before deleting files.
Close SureFire.
Step 3: Navigate to the Ext folder
Use this when you need to locate the CA DLL file to delete it.
Navigate to the UTSXX\Control\Mef\Ext folder.
Step 4: Delete the CA DLL file
Use this when you need to remove the existing CA DLL so it can be reinstalled.
Delete the Sfs.Etl.AgencyCA.dll file.
Step 5: Re-install the CA module(s)
Use this when you need to restore the CA module(s) after deleting the DLL.
Re-install the CA module(s).
Step 6: Remove the attachment from the return
Use this when you need to clear the old PDF attachment before re-transmitting.
Open the return and delete the attachment.
Step 7: Close the return and SureFire
Use this when you need to fully close the return before re-opening it.
Close the return, then close SureFire.
Step 8: Re-open SureFire and the return
Use this when you need to start fresh before attaching the correct PDF.
Open the SureFire software, then open the return.
Step 9: Attach the PDF file to the return
Use this when you need to attach the PDF before transmitting.
Attach the PDF file to the return.
Step 10: Re-create and transmit the e-file
Use this when you need to re-submit the e-file after correcting the rejection.
Re-create and transmit the e-file.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,state
Support Center