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CA reject code R0000-060


🔍 CA reject code R0000-060

To correct this rejection

⚠️ Before You Begin

Follow the steps below to correct the rejection.

📊 Step-by-Step Guide

Step 1: Un-install the CA module

Use this when you need to remove the CA module before reinstalling it.

Un-install the CA module (both the Individual and Business if applicable).

Step 2: Close SureFire

Use this when you need to fully exit the software before deleting files.

Close SureFire.

Step 3: Navigate to the Ext folder

Use this when you need to locate the CA DLL file to delete it.

Navigate to the UTSXX\Control\Mef\Ext folder.

Step 4: Delete the CA DLL file

Use this when you need to remove the existing CA DLL so it can be reinstalled.

Delete the Sfs.Etl.AgencyCA.dll file.

Step 5: Re-install the CA module(s)

Use this when you need to restore the CA module(s) after deleting the DLL.

Re-install the CA module(s).

Step 6: Remove the attachment from the return

Use this when you need to clear the old PDF attachment before re-transmitting.

Open the return and delete the attachment.

Step 7: Close the return and SureFire

Use this when you need to fully close the return before re-opening it.

Close the return, then close SureFire.

Step 8: Re-open SureFire and the return

Use this when you need to start fresh before attaching the correct PDF.

Open the SureFire software, then open the return.

Step 9: Attach the PDF file to the return

Use this when you need to attach the PDF before transmitting.

Attach the PDF file to the return.

Step 10: Re-create and transmit the e-file

Use this when you need to re-submit the e-file after correcting the rejection.

Re-create and transmit the e-file.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: reject,state