Support CenterSureFire freezes when previewing or printing
🔍 SureFire freezes when previewing or printing
This issue can occur when brackets or parentheses (such as ]}) have been deleted from a portion of a letter.
⚠️ Before You Begin
For example, if you modified the part of a letter that usually reads:
INSERT CORRECT STATE ADDRESS. SEE F1 HELP FOR ADDRESSES]}
Make sure not to delete the ]} (or any other brackets or parentheses) from the Edit view.
📊 Step-by-Step Guide
Step 1: Remove the offending letter and modify it again
If you are stuck in the Preview mode of the Client Letter and you are unable to edit the letter for this reason, you have two choices.
Remove the offending letter, and then modify it again.
Step 2: Add a new letter, fix the missing brackets, then try again
Use this option when you cannot edit the letter directly while in Preview mode.
Add a new letter, and change to the Edit view.
Then you can open the offending letter and add the ]} wherever it is missing.
You can then remove the new letter and try to print or preview the modified letter again.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install