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SureFire seems frozen instead of displaying DCR

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🧩 Why This Happens

Use this when you need to understand what might be causing the delay or freeze.

• Large database updates: After a large database update, the DCR may take longer to generate. During this time, SureFire may appear frozen. Do not force SureFire to close while it is working.
• Obstructed dialog box: This can also occur when a SureFire dialog box has popped up, but it is obstructed by another program window.
  • Try switching to another program currently running.
  • Then switch back to SureFire.

If SureFire still seems frozen after switching programs, follow the steps below to determine if SureFire is frozen.

📊 Step-by-Step Guide

Step 1: Open Windows Explorer

Use this to check whether SureFire is still actively generating the DCR.

• Right-click the Windows Start button, and then click Explore or Open Windows Explorer.

Step 2: Go to the Transmit folder

• Go to the UTSXX/Transmit folder (where XX is the tax year of your program).

Step 3: Check the TXMaster file size

• Look at the entry in the File Size column for the TXMaster file (where X is the last digit of the tax year).

Step 4: Refresh the view

• Press F5 to refresh the view.

Step 5: Interpret the results

• If the file size changes after refreshing, SureFire is still running.
  Once the file stops growing, the DCR should appear.

Tags: install