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e-file Rejection: AL40-927 - "Driver's License Expiration Date must be present (Spouse)..."" in SureFire."


🔍 e-file Rejection: AL40-927

"Driver's License Expiration Date must be present (Spouse)..."" in SureFire.

This article explains what the rejection means and how to fix it in SureFire.

⚠️ Before You Begin

Have the correct Driver's License or State ID information available for the Spouse, including:

  • Expiration Date
  • Issue Date

❌ Rejection Details

Full Rejection Text:
"Driver's License Expiration Date must be present (Spouse). Expiration Date cannot be before Issue Date and must not be older than the year 2000."

📊 Step-by-Step Guide

Step 1: Open the Form Main Information Sheet

Use this when you need to update the spouse’s license/ID details.

Go to Form Main Information Sheet.

Step 2: Navigate to Identity Verification

Use this to find the expiration date field that is causing the rejection.

In Identity Verification - Expiration date of license or state ID.

Step 3: Correct the Spouse’s Expiration Date

Make sure the expiration date is present and meets the rejection requirements.

Make a correction on the expiration date of the Taxpayer's or Spouse's driver license or state ID.

Step 4: Calculate the Return

Recalculate so the updated information is applied.

Calculate the return.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: reject,state