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🔍 e-file rejection: "31- Transmitter Fee"

This article explains what the rejection message means and how to resolve it.

📝 Rejection Details

Full message text

Reject code: "31- Transmitter Fee (TM) submitted was less than the minimum allowable amount set up by the Transmitter."

Reject code: "32- Electronic Filing Fee (EF) submitted was less than the minimum allowable amount set up by the ERO."

Reject code: "33- Service Bureau Fee (SB) submitted was less than the minimum allowable amount set up by the ERO."

❌ What to Check

Confirm that the fee entered by the ERO on the Refund Advantage website matches the minimum allowable amounts for the applicable fee type (Transmitter Fee, Electronic Filing Fee, and/or Service Bureau Fee).

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket