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Tags: federal,form
8879 Signature Indicator does not appear when signing documents with e-Signature using SureFire Install Version.
🔍 8879 Signature Indicator does not appear when signing documents with e-Signature using SureFire Install Version
When the customer is signing their return documents with e-Signature, the indicator, Sign Here is not on the Form 8879.
❌ What’s happening
This can occur when the PIN information for the taxpayer and spouse has not been completed on the Main Information form.
📊 Step-by-Step Guide
Step 1: Complete PIN information on Main Information
Use this when you need to ensure the Form 8879 shows the Sign Here indicator during e-Signature.
Make sure the PIN information for the taxpayer and spouse is completed on the Main Information form.
Step 2: Re-check the Form 8879 during e-Signature
Use this after updating the PIN details.
After completing the PIN information, sign again and confirm the Sign Here indicator appears on the Form 8879.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: federal,form