Support Centere-file Rejection: 38 - "This efile was created before downloading the latest program or form update. Please download all the latest updates..."" using SureFire."
🔍 What is e-file Rejection 38 (SureFire)?
This guide explains what e-file Rejection 38 means in SureFire and what you should do to fix it.
⚠️ Before You Begin
You will need to make sure you have the latest SureFire program and form updates installed before re-trying your e-file.
📊 Rejection Message (Full Text)
Full Rejection Message
"EFC Reject 38 - This efile was created before downloading the latest program or form update. Please download all the latest updates
📊 Step-by-Step Guide
Step 1: Download the latest SureFire updates
Use this when you need to ensure your e-file is created using the most current program and form updates.
Step 2: Recreate the e-file using the updated program/forms
Use this when you need to generate a new e-file after updates are installed.
Step 3: Resubmit the e-file
Use this when you need to send the newly created e-file for processing.
❌ Troubleshooting
If you still see Rejection 38 after updating, confirm that:
- The latest SureFire program update was downloaded and installed.
- The latest form updates were downloaded and installed.
- The e-file was created after the updates were applied (not before).
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,federal