Support Center"Not Authorized"" when loading purchased PPR state in SureFire."
🔍 What This Guide Covers
This guide helps you resolve the message "Not Authorized" when loading a purchased PPR state in SureFire.
⚠️ Before You Begin
Before you start, make sure:
- You have the state installed in SureFire.
- You have the correct authorization for the state.
📊 Step-by-Step Guide
Step 1: Verify that the state is installed
Use this when you need to confirm the purchased PPR state appears in SureFire.
On the Help menu, select View Authorization.
Check to see if that state is listed, and then close the window.
Step 2: Verify that you are authorized for the state return
Use this when the state is installed but you still see "Not Authorized".
On the Help menu, select PPR Support, and then choose View authorization codes.
Step 3: If the state is installed and authorization is listed, rename AUTH.DAT and AUTHST.DAT
Use this when the state is installed and the authorization is listed, but SureFire still cannot load the state.
With SureFire closed, right-click the Windows Start button, and then click Explore or Open Windows Explorer.
Navigate to X:\UTSxx (where X: is the drive where SureFire is installed, and xx is the tax year).
In the UTSxx folder, right-click the file named AUTH.DAT, and then select Rename.
Type AUTH.BAK for the new file name, and then press ENTER.
Right-click the AUTHST.DAT file, and then select Rename.
Type AUTHST.BAK for the new file name, and then press ENTER.
On the Help menu, select PPR Support, and then click Restore authorization codes.
Step 4: Load the state after codes are restored
Use this to confirm the fix worked.
You should be able to load the state into a return after the codes are restored.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install