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Cannot create an e-file for a 990 or 990 EZ return in SureFire


🔍 Cannot create an e-file for a 990 or 990 EZ return in SureFire

Uninstalling and reinstalling the 990 Module will allow the user to create an e-file.

⚠️ Before You Begin

Make sure you are ready to uninstall and then reinstall the 990 Module.

📊 Step-by-Step Guide

Step 1: Uninstall the 990 Module

Use this when you need to remove the existing 990 module so it can be reinstalled.

  1. Click Tools.
  2. Select Utilities/Setup Assistant.
  3. Click Tool on the Utility window.
  4. Select Uninstall Modules.
  5. A window will appear listing the Federal modules, states, and bank(s) currently installed on your system. Locate the Exempt Organization - 990 module, check the box to the left, then click OK. A confirmation box will appear stating the process is complete.

 

Step 2: Reinstall the 990 Module

Use this to restore the module so you can create an e-file.

For instructions on reinstalling a module, please see article How do I download and update the SureFire program?

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: diagnostic,install,setup