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Tags: diagnostic,install,setup
Cannot create an e-file for a 990 or 990 EZ return in SureFire
🔍 Cannot create an e-file for a 990 or 990 EZ return in SureFire
Uninstalling and reinstalling the 990 Module will allow the user to create an e-file.
⚠️ Before You Begin
Make sure you are ready to uninstall and then reinstall the 990 Module.
📊 Step-by-Step Guide
Step 1: Uninstall the 990 Module
Use this when you need to remove the existing 990 module so it can be reinstalled.
- Click Tools.
- Select Utilities/Setup Assistant.
- Click Tool on the Utility window.
- Select Uninstall Modules.
- A window will appear listing the Federal modules, states, and bank(s) currently installed on your system. Locate the Exempt Organization - 990 module, check the box to the left, then click OK. A confirmation box will appear stating the process is complete.
Step 2: Reinstall the 990 Module
Use this to restore the module so you can create an e-file.
For instructions on reinstalling a module, please see article How do I download and update the SureFire program?
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: diagnostic,install,setup
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