Support CenterHow do I erase an e-file that is created but not transmitted in SureFire?
🔍 How do I erase an e-file that is created but not transmitted in SureFire?
This guide explains how to erase e-files so they will not be transmitted.
⚠️ Before You Begin
Before you erase e-files, keep these notes in mind:
- Use Erase e-files to erase tax return e-files that were created prematurely or by mistake.
- After being erased, an e-file will not be listed when you select Send Federal/State Returns to on the Communications menu.
- You can always re-create an e-file by opening the return and running diagnostics or by using Make e-file on the Tools menu.
📊 Step-by-Step Guide
Step 1: Open the Tools menu
Use this when you need to access SureFire utilities.
Click on the Tools menu.
Step 2: Open Utilities/Setup Assistant
Use this to reach the e-file erasing option.
Click on Utilities/Setup Assistant.
Step 3: Choose Erase E-Files
Use this to erase e-files that were created but not transmitted.
In the Utility window, click the File menu and select Erase E-Files.
Step 4: Select the e-file(s) you want to erase (mouse)
Use this when you prefer selecting files with your mouse.
To select files with the mouse, click each file you want to select.
SureFire will highlight the files as you select them and place a check mark in the check box.
Step 5: Select the e-file(s) you want to erase (keyboard)
Use this when you prefer selecting files using the keyboard.
To select files with the keyboard:
Hold down the Shift key and press the down arrow to select each file.
SureFire highlights the files you select.
Press the Spacebar to select the check box.
Step 6: Confirm the selection
Use this to finish erasing the selected e-files.
After selecting the files you want, click OK or press Enter.
✅ Success!
After being erased, an e-file will not be listed when you select Send Federal/State Returns to on the Communications menu.
📌 Important Package Notes
- To erase 1040 e-files you must open the Utility while you are in the 1040 Individual package.
- To erase business e-files, you must open the Utility from the applicable business package.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install