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EFC Reject 38

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If you receive EFC Reject 38 you have sent the return before your software was updated.

To correct this issue:

• After logging into the program, go to Communications
• Select Get Program Updates
• The update will download, when finished you will need to close the program and reopen (you do not need to restart your computer) a dialogue box will appear saying Sure-Fire has been updated to version _ _._ _
• Log back into program and go to Tools
• Select Get Module Updates
• Run the updates, if you are up to date on modules the message will read No mail to toss
• Recreate the E-file (run diagnostics and hit E-file button)
• Resend return

If you continue to get the same EFC reject code after this process, contact customer support directly to assist further.

Tags: install,reject,federal