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(757) No pages were selected..." when printing Client Organizer"


πŸ” (757) No pages were selected... when printing Client Organizer

This can occur when no forms are selected for the Organizer's print packet.

In this guide, you will learn how to:

  • Modify your Organizer Print Packet so the correct forms are selected
  • Restore the default Organizer Print Packet files if needed

⚠️ Before You Begin

Before you start, make sure you know which tax year folder you are working in (UTSXX), where:

  • X: is the drive where SureFire is installed
  • XX: is the tax year of your program

πŸ“Š Step-by-Step Guide

Step 1: Modify the Organizer Print Packet

Use this when you need to select forms for the Organizer print packet.

  1. Log in to SureFire.
  2. On the Tools menu, select Utilities/SetupAssistant
  3. In the window that opens, click the Setup menu, and then select View/Edit Print Packets.
  4. Change the Packet to Organizer Packet.
  5. Select Print Completed Forms or manually add forms to the Selected Forms list.
  6. Click Save.

 

Step 2: Restore the default Organizer Print Packet

Use this when you want to revert to the original default Organizer packet files.

  1. Browseto X:\UTSXX\PacketFiles (where X: is the drive where SureFire is installed, and XX is the tax year of your program), and then right-click the Organizer.PFL file.
  2. Select Copy.
  3. Navigate to the UTSXX\Users\Admin folder, right-click in the background, and then select Paste.

 

βœ… You’re Done

You should no longer experience this problem when printing from the Client Organizer.

πŸ“ž Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: install,setup