Support CenterF540/NR/NRS/2EZ-310
🔍 F540/NR/NRS/2EZ-310
This message explains a CA e-file rejection related to the CA PIN Type Code and prior year AGI fields.
⚠️ Before You Begin
Review the condition below:
If CA PIN Type Code [CAPINTypeCode] is equal to 'PractitionerPIN', then Primary Taxpayer Prior Year AGI [PriorYearAGI] and Spouse/RDP Prior Year AGI [PriorYearAGI] must NOT be present.
Field: /CA-Return/CA-ReturnHeader/CAPINTypeCode
Value: CA PIN Type Code is PractitionerPIN. Primary Taxpayer Prior Year AGI is #####. Spouse/RDP Prior Year AGI is #####
Note: (Where ##### will be the actual prior year AGI dollar amount)
📊 Step-by-Step Guide
Step 1: Verify the PIN method on the Main Info sheet
Use this when you need to confirm the correct PIN method is selected.
Go to the Main Info sheet and verify the Self Select and Practitioner's PIN method is being used.
Step 2: Remove the prior year AGI from the CA return
Use this when you need to clear fields that are not allowed for PractitionerPIN.
Then remove the prior year AGI from the CA return.
✅ Resolution
Go to the Main Info sheet and verify the Self Select and Practitioner's PIN method is being used. Then remove the prior year AGI from the CA return.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: state,form