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Tags: federal,form
A return was e-filed and accepted
🔍 A return was e-filed and accepted
When the IRS has no record of the return, follow the steps below to get help and provide the correct tracking information.
⚠️ Before You Begin
You will need:
- Submission ID (an electronic tracking number for the return)
- E-help Desk (Practitioners Only) phone number: (866) 255-0654
📊 Step-by-Step Guide
Step 1: Contact the IRS E-help Desk
Use this when you need to...
When the IRS has no record of the return, contact the E-help Desk (Practitioners Only) at (866) 255-0654 and provide the Submission ID to the representative.
Step 2: Find your Submission ID
Use this when you need to...
The Submission ID is an electronic tracking number for the returns.
Where to find it:
- In the return, it is located on the EF Info form.
- In the E-file Manager, look under the column labeled E-file ID.
- In SureFire, it is located on top of the printed form 8879 or by hitting your F7 key while in the open return.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: federal,form