Support CenterHow do I move a return from one user to another user in SureFire?
🔍 How do I move a return from one user to another user in SureFire?
This guide walks you through moving a return from one user to another in SureFire.
⚠️ Before You Begin
You will need to:
- Be logged in as Admin
📊 Step-by-Step Guide
Step 1: Log in as Admin
Use this when you need to access the tools required to move returns.
Log in as Admin.
Step 2: Open the Setup Assistant
Use this to access the return explorer tools.
Click ToolsUtilities/Setup Assistant.
Step 3: Open File Return Explorer
Use this to find the return you want to move.
Click File Return Explorer.
Step 4: Select the current user (source)
Use this to choose the user that currently has the return.
In Look In,select the user that has the return thatyou want to move.
Step 5: Choose the file options
Use this to set the action for moving the return.
In File Options,select the following:
Show.Select the package that applies to the return.
Action.SelectMove Files to Another Location.
Move to.Select theuser that you want to move the return into.
Step 6: Select the return to move
Use this to pick the specific return you want to transfer.
In FileList,click on the return that you want to move.
Step 7: Move the return
Use this to complete the move operation.
Click Move.
Step 8: Confirm
Use this to finalize the move.
Click OK.
Step 9: Repeat as needed
Use this when you need to move multiple returns.
Repeat for each return you want to move or click Close to exit.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install,setup