Support CenterPrint packets default to File Copy
🔍 Print packets default to File Copy
This occurs because we changed the default from Global to Print Job to help prevent users from inadvertently creating or modifying the print packets that were set up for them.
⚠️ Before You Begin
If you want to change this behavior, you will need to select the Global option the first time you choose your print packets.
📊 Step-by-Step Guide
Step 1: Choose the Global option under Save Options
Use this when you want to change the default behavior so your print packets use Global instead of Print Job.
If you want to change this behavior, the first time you choose your print packets, choose the Global option under Save Options.
Step 2: Use the correct user (Admin vs. each user)
Use this to make sure the change applies to the right set of print packets.
If you only have print packets in the Admin user: you need to do this from the Admin user name.
If you have print packets set up for each user: you need to do this the first time you print a return for that user.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install,setup