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No reports are available" when selecting Reports List"


🔍 No reports are available" when selecting Reports List

This can occur when you logged in to a package of SureFire that does not have any associated reports.

❌ Why you see this message

This can occur when you logged in to a package of SureFire that does not have any associated reports.

⚠️ What to check

You must be in the package to which you want the report to refer, such as the 1040 package for reports on 1040 return information.

📊 Step-by-Step Guide

Step 1: Confirm you are in the correct package

You must be in the package to which you want the report to refer.

For example, if you want reports on 1040 return information, you must be in the 1040 package.

✅ Success!

Once you are in the correct package, the Reports List should show the reports associated with that package.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: install