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"Access violation" when adding a variable to tax form default client letter


๐Ÿ” "Access violation" when adding a variable to tax form default client letter

This guide shows you a workaround so the variable list works again.

๐Ÿ“Š Step-by-Step Guide

  1. Open an actual return and edit the Client Letter.
  2. Press F11 or click the icon to pull up the variable list.
  3. Once you do this, the variable list will work in Tax Form Defaults as wellโ€”until you close and re-open the program.
  4. If you need it again later, you can use the same workaround.

๐Ÿ“ž Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: install,setup