Support Centere-file Rejection: EFC 77 - "You have transmitted an e-file using a transmission relationship that is not valid in the EFC Client Database"" when using SureFire"
🔍 e-file Rejection: EFC 77
Error: "You have transmitted an e-file using a transmission relationship that is not valid in the EFC Client Database" when using SureFire
This guide will help you verify your Client ID and confirm your EFIN and Registration Code so the e-file transmission relationship is valid.
⚠️ Before You Begin
To complete these steps, you will need access to the SureFire program with Admin permissions.
📊 Step-by-Step Guide
Step 1: Verify your Client ID
Use this when you need to confirm your transmission is set up correctly.
Go to Help > View Authorization and verify that your Client ID is displaying correctly.
Step 2: If the Client ID is not displaying correctly
Use this when the Client ID does not appear correctly in SureFire.
If the Client ID is not displaying correctly in SureFire, complete the following:
Step 3: Log in as Admin
Log into the program as Admin.
Step 4: Open the Setup Assistant
Click Tools > Utilities/Setup Assistant.
Step 5: Select Setup Assistant
Click Setup Setup Assistant.
Step 6: Verify EFIN and Registration Code
Verify the EFIN and Registration Code.
Step 7: Register the Code
Click Register Code.
Step 8: Save and close
Click Save and Close.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,federal,install,setup