Support Centere-file Rejection R0000-504-02
🔍 e-file Rejection R0000-504-02
Full Rejection Text
'DependentSSN' and the corresponding 'DependentNameControlTxt' that has a value in 'DependentDetail' in the return must match the SSN and Name Control in the e-File database.
❌ What This Means
'DependentSSN' and the corresponding 'DependentNameControlTxt' that has a value in 'DependentDetail' in the return must match the SSN and Name Control in the e-File database.
📊 Step-by-Step Guide
Step 1: Verify the Dependent’s information
Use this when you need to confirm the SSN and name control are correct.
Verify the Dependent's Social Security numberand last name on the return with their Social Security Card.
Step 2: If the information matches, correct IRS e-file database records
Use this when the return matches the Social Security Card but the e-file database still rejects the return.
If the entries match the Social Security Card the Taxpayer will need to contact the Social Security Administration at 1-800-772-1213, to correct their records. This may take approximately two weeks for the information to update to the IRS e-file database.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,federal