Support Centere-file Rejection: R0000-906-02 - "Routing Transit Number (RTN) included in the return must be present in the e-file database"" using SureFire."
🔍 e-file Rejection: R0000-906-02
"Routing Transit Number (RTN) included in the return must be present in the e-file database"" using SureFire.
⚠️ Before You Begin
Verify the RTN using the taxpayer's financial documentation (for example; a cancelled check or bank statement).
📊 Step-by-Step Guide
Step 1: Verify the RTN
Use this when you need to confirm the RTN matches what the taxpayer provided.
Verify the RTN against the taxpayer's financial documentation (for example; a cancelled check or bank statement).
Step 2: If the RTN is correct, contact the financial institution
Use this when the RTN on the documentation is accurate but the e-file database still rejects it.
If the information is correct as listed on the documentation, the taxpayer will need to contact their financial institution to acquire the RTN they use to receive ACH deposits.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,federal